Webmama Limited is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organisation whose mission is to build user trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the website www.webmama.co.uk. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact the webmama.co.uk customer service department by calling +44 (0)845 634 4586, or emailing service@webmama.co.uk or writing to: Webmama Limited, 29 Harley Street, London, WIG 9QR, United Kingdom. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at
TRUSTe will then serve as a liaison with us to resolve your concerns.
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Webmama Limited has created this privacy
statement to declare its forthright commitment to the
privacy of its customers, members and users of this
website. This Privacy Policy governs the manner in which
Webmama Limited uses, maintains and discloses information
collected from its customers, members and users of its
website.
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Webmama Limited may request or collect personal
information from online users in a variety of ways,
including through online forms for ordering products
and services, and other instances where users are invited
to volunteer such information.
The data we collect is information that identifies you personally, such as your name, e-mail address, mailing address, telephone numbers, website URLs, credit card information and other billing information. This information is used for billing and service purposes for the products or services you use. With this information, you can expect to receive billing notices, renewal reminders and important service-related correspondence. If you do not wish to provide us with this information or do not wish to receive communications from us, do not sign up.
Webmama Limited may also collect information about how
users access the website, using a tracking ID unique
for each user through the use of cookies. This information
is for internal use only and does not personally identify
you in any way.
Cookies may also be used by third-party affiliate sites to verify any purchase you might make so that they may rightfully earn their duly earned commissions. The affiliate tracking cookies tag your purchase only from their referral site to ours and do not personally identify you in any way to the third party. At no point in time will any third party obtain any personally identifiable information (PII).
There will be third-party advertisements or services on our sites. Information collected on our site is collected only by us and no one else.
Your credit card details will be handled securely by
Webmama Limited to ensure confidentiality and so that
256 bit SSL encryption is employed by VeriSign and ScanAlert
to ensure sensitive data is protected during transmission
over the Internet.
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A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s temporary hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Webmama Limited to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by Webmama Limited to store whether, for example, you want your password remembered or not, and other information. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
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Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track a user's movement in the aggregate, and gather broad demographic information for aggregate use. None of the information stored in the log files is linked to personally identifiable information.
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Webmama Limited may use the personally identifiable information collected by Webmama Limited to contact customers, members regarding products and services offered by Webmama Limited and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. Webmama Limited will not in any way share this information with a third party either for free or by selling it, unless you specifically authorise such disclosures.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. No information will be collected or provided to third parties without your prior knowledge/consent.
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Webmama Limited may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed, and personally identifiable data will be kept strictly confidential. In case Webmama Limited is sold, the information collected from users may be transferred to the new owners.
Webmama Limited may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received by Webmama Limited from its customers. In all such cases, third-party service providers will be required to treat all such data with the same degree of care as Webmama Limited, and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.
We use PayPal credit card processing companies to bill you for our services. These companies do not retain, share, store or use personally identifiable information for any other purposes. No other third-party services are used to provide the services you purchase from us, thusly no personally identifiable information is provided beyond our service.
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Our customers, members and users will occasionally
receive newsletters or e-mails with information on products,
services, or special offers. Out of respect for the
privacy of our users, Webmama Limited gives them the
opportunity to opt-out from receiving these types of
communications.
If you do not wish to receive our newsletter, promotional communications or any other non-service-related communication, you may opt out of receiving them by following the instructions included in each newsletter or communication or by emailing us at service@webmama.co.uk, or you may contact us at +44 (0)845 634 4586 or via written mail by sending a letter to Webmama Limited, 29 Harley Street, London, WIG 9QR, United Kingdom.
On some occasions, it may be necessary to send out service-related announcements. In most cases, users may not opt out of these communications. If you do not wish to receive them, you have the option to deactivate your account. You may deactivate your account by creating a cancellation request ticket in your admin control panel, or by emailing us at service@webmama.co.uk, or you may contact us at +44 (0)845 634 4586 or via written mail by sending a letter to Webmama Limited, 29 Harley Street, London, WIG 9QR, United Kingdom.
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Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena or other legal process served on Webmama Limited.
We reserve the right to disclose your personally identifiable information (PII) as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
The Webmama Limited website contains links to other sites. Please be aware that Webmama Limited is not responsible for the privacy practices of other such sites. We encourage you to read the privacy statements of each and every website that collects personally identifiable information (PII). The Webmama Limited Privacy Policy as described herein applies solely to information collected by Webmama Limited.
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The information provided to Webmama Limited is saved and may be stored on one or more databases directly or indirectly maintained by Webmama Limited. Webmama Limited employs industry-standard security measures and is CISP certified to protect the confidentiality of the information. Machines that store sensitive customer information are kept in compliance with CISP regulations. These machines are heavily secured and firewalled, and protected on an internal network. Backups are kept physically protected in secure locations.
While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Webmama Limited.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number and/or social security number) on our registration or order forms, we encrypt that information using the industry-leading VeriSign Extended Validation secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send an email to us at .
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If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the changes within your user admin control panel.
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You are responsible for the security of your Customer/Member ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after each session ends to ensure that others cannot access your private personal information. Even if you are not using a public computer, such as at a library or internet café, you should take this precaution when using your private computer in your home/work.
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If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
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If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Webmama Limited stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at to request that we remove this information from our database.
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We receive permission to post testimonials prior to
posting any testimonial that contains personally identifiable
information. If you would like your testimonial removed
from the site, please contact us at
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If we decide to change our privacy policy, we will
post a prominent notice on our privacy statement, the
home page, your user admin control panel and other places
we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances,
if any, we disclose it.
We reserve the right to modify this privacy statement
at any time, so please review it frequently. If we make
material changes to this policy, we will notify you
here, by email, or by means of a notice on our home
page or within your user control panel.
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